Privacy

Privacy information for authorized users of the InMoment platform

According to the agreement InMoment and its client have entered into, you are an authorized user of the InMoment platform. When you use the platform, certain personal data of yours will be processed. Please take a moment to review the data that is being processed and why. We also encourage you to view the rights you have as data subject.

What personal data is being processed?		What is the purpose for the processing?
Category	Data	Purpose
Identity and User Profile Data	Includes first, last and user name. Communications data (in Case Management/ Action Plans). Password in hashed and non-readable format.	User account management, provision of certain functionalities.
Contact Data	Includes email address and phone number.	User account management. Provision of technical support, certain functionalities and notifications.
Technical Data	Includes internet protocol (IP) address.	Prevention of unauthorized access and fraud.
	Includes browser type and version. Time zone setting and location. Operating system or technology on the devices used to access the InMoment platform.	Technical support
	Includes required and functional cookies.	InMoment platform performance and preferences settings.
Usage Data	Includes information about how the InMoment platform is used. Data collected is not traceable to an individual user.	Understanding of system usage in order to improve user experience.

Your rights relating to your Personal Data

According to the EU General Data Protection Regulation (“GDPR”), you, as a data subject, have the following rights:

Right to be informed (Article 13 GDPR)
Right of access (Article 15 GDPR)
Right to rectification (Article 16 GDPR)
Right to erasure - “right to be forgotten” (Article 17 GDPR)
Right to restriction of processing (Article 18 GDPR)
Right to data portability (Article 20 GDPR)
Right to object to processing (Article 21 GDPR)
Right to lodge a complaint with a supervisory authority (Article 77 GDPR)

If you want to make use of your above-mentioned rights or require further information, we kindly ask you to contact the data protection officer of the InMoment client for whom we are providing the platform services. The data protection officer’s contact details can be found in the client’s privacy policy on their website. You may also contact us using the information provided in our privacy policies.

The InMoment privacy policies can be found here:

https://www.inmoment.com/privacy-policy/